Learn how TicketIt uses cookies to enhance your experience and deliver personalized services.
This Cookies Policy explains how TicketIt ("we," "us," or "our") uses cookies and similar tracking technologies on our website, mobile applications, and related services (collectively, "Services").
By accessing or using our Services, you consent to the use of cookies as outlined herein, in alignment with our Privacy Policy.
This policy aims to inform you about our practices and your options regarding cookies.
Cookies are small text files stored on your device (e.g., computer, smartphone, or tablet) when you visit a website or use an online service.
They enable us to recognize your device, enhance functionality, and collect data about your interactions with our Services.
We may also use similar technologies, such as web beacons, pixels, or local storage, to achieve comparable purposes.
Essential Cookies: These are necessary for the operation of our Services, enabling features like account login, ticket purchasing, and secure transactions.
Performance Cookies: These collect anonymized data on how users interact with our platform, helping us improve performance and usability.
Functionality Cookies: These remember your preferences (e.g., language or region) to provide a personalized experience.
Marketing Cookies: These track your browsing habits to deliver tailored advertisements and promotional content, often in collaboration with third-party partners.
We use cookies to authenticate users, process transactions, and ensure the security of our Services.
They assist in analyzing usage patterns, optimizing our platform, and delivering relevant event-related notifications or marketing offers.
Cookies also facilitate integration with third-party services, such as payment gateways and social media platforms.
Our Services may incorporate third-party cookies from trusted partners, such as analytics providers, advertising networks, or social media platforms.
These third parties may place cookies on your device and collect data subject to their own privacy policies, over which we have no direct control.
We encourage you to review the policies of these third parties for further details on their practices.
You may manage cookie preferences through our cookie consent tool, accessible upon your first visit or via your account settings.
You can also disable or delete cookies via your browser settings; however, doing so may impact the functionality of certain features, such as ticket purchasing or personalized recommendations.
Essential cookies cannot be disabled as they are critical to the operation of our Services.
Cookies may collect information such as your IP address, device type, browser version, pages visited, and time spent on our platform.
This data is processed in accordance with our Privacy Policy and applicable data protection laws across the regions we serve.
Cookie data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Session cookies expire when you close your browser, while persistent cookies may remain on your device for a defined period (e.g., up to one year) unless deleted manually.
We implement industry-standard measures to protect data collected via cookies from unauthorized access or misuse.
However, we advise users to adopt secure browsing practices to further safeguard their information.
As a platform operating across Africa, cookie data may be transferred to and processed in jurisdictions outside your country of residence, such as our operational base in Kenya.
We ensure compliance with regional data protection regulations and implement safeguards to protect your data during such transfers.
We may update this Cookies Policy periodically to reflect changes in our practices, technology, or legal requirements.
Significant updates will be communicated via email or prominent notices on our platform, and your continued use of our Services signifies acceptance of the revised policy.
For questions or concerns regarding our use of cookies, please contact us at [email protected].
We are committed to addressing your inquiries promptly and professionally within a reasonable timeframe.