Learn how Ticket.IT collects, uses, and safeguards your personal information.
This Privacy Policy outlines the manner in which Ticket.IT collects, processes, and safeguards your personal information as part of our commitment to transparency and data protection.
By engaging with our services, you signify your acceptance of and consent to the practices described herein.
We collect personal data, including but not limited to your full name, email address, telephone number, and payment information, when you create an account or purchase tickets through our platform.
Additionally, we gather non-identifiable data such as device specifications, browser type, and usage analytics to enhance service delivery and user experience.
Your information is utilized to facilitate ticket transactions, deliver customer support, and ensure a seamless event experience.
We may also use your data to provide event-specific notifications, service updates, and, where consented, tailored promotional communications.
Ticket.IT does not engage in the sale or unauthorized distribution of your personal information.
We may share necessary details with event organizers and trusted payment processors solely to execute transactions and fulfill service obligations.
Our platform may integrate with third-party providers, such as payment gateways and marketing tools, to enhance functionality.
These entities operate under their respective privacy policies, which govern their handling of your data.
We employ cookies and similar technologies to optimize your experience and monitor platform performance.
You may adjust your browser settings to disable cookies; however, this may limit access to certain features of our services.
We implement robust, industry-standard security protocols to protect your information from unauthorized access, loss, or misuse.
While we strive to maintain the highest levels of security, no online system is entirely impervious, and we encourage users to adopt secure online practices.
You retain the right to access, modify, or delete your personal information via your account settings.
You may also unsubscribe from marketing communications at your discretion with immediate effect.
We retain your data only for the duration necessary to fulfill our service obligations and comply with applicable legal requirements.
Upon expiration of this period, your information is either securely deleted or anonymized in accordance with best practices.
Our services are not designed for or directed toward individuals under the age of 13.
Should we become aware of inadvertently collected data from a minor, we will promptly take measures to remove such information from our systems.
We may disclose your information when mandated by law, court order, or to safeguard our legal rights and those of our users.
This includes cooperation with regulatory bodies and law enforcement agencies as required.
You bear responsibility for safeguarding the confidentiality of your account credentials.
We urge you to notify us immediately at [email protected] should you suspect any unauthorized access or breach of your account.
Ticket.IT does not retain complete payment details; all transactions are processed via secure, third-party payment gateways adhering to global security standards.
We advise users to verify they are on our official domain (www.Ticket.IT.com) prior to submitting payment information.
You may customize your communication preferences through your account dashboard at any time.
Marketing messages will only be sent with your explicit prior consent, in compliance with regional regulations.
Upon ticket purchase, event organizers may receive essential information to facilitate event entry and communication.
Such organizers are independent data controllers and are accountable for managing your information per their own privacy policies.
Content you submit, such as reviews or comments, may be publicly displayed on our platform.
We reserve the right to moderate, edit, or remove content deemed inappropriate or in violation of our terms.
We reserve the right to revise this policy as necessary, with material changes communicated via email or prominent notices on our platform.
Continued use of our services following such updates constitutes your acceptance of the revised terms.
For inquiries or concerns related to this Privacy Policy, please reach out to our dedicated team at [email protected].
We are committed to addressing all requests promptly and professionally within a reasonable timeframe.
As a platform with regional aspirations across Africa, your data may be transferred and processed in jurisdictions beyond your country of residence, such as our operational base in Kenya.
We ensure compliance with applicable data protection laws and implement adequate safeguards to protect your information during such transfers.
By accessing or utilizing Ticket.IT’s services, you affirm your understanding and agreement to the terms set forth in this Privacy Policy.
Should you disagree with these terms, we respectfully request that you refrain from using our platform.