Discover comprehensive insights into our platform, services, and cutting-edge solutions.
Ticket.IT is a digital ticketing platform that allows users to purchase and manage event tickets online.
Simply visit our website, choose an event, select your preferred ticket type, and complete the payment process.
We support M-Pesa, credit/debit cards, and other mobile money platforms.
Refunds depend on the event organizer’s policy. Please check the event terms before purchasing a ticket.
After purchase, tickets are available in your account dashboard and sent to your email.
Yes, but only if the event organizer allows ticket transfers. You can do this via your Ticket.IT account.
No, you can present the digital QR code at the entrance for scanning.
You can retrieve your ticket from your Ticket.IT account or check your email for a copy.
Yes, you can purchase multiple tickets and assign them to different attendees.
You will receive a confirmation email with your ticket details after successful payment.
Yes, a small service fee may apply to cover processing costs. The total cost is displayed before checkout.
Organizers can sign up for a business account and create events through the Ticket.IT dashboard.
Reselling depends on the event organizer’s policy. Some events allow resales through authorized channels.
We use secure payment gateways and encryption to protect your payment details.
You will receive a full refund if the event is canceled, subject to the organizer’s refund policy.
Yes, if the event organizer offers VIP or special access tickets, they will be listed on the event page.
A Ticket.IT mobile app is in development and will be available soon for easier ticket management.
You can reach us via email, phone, or live chat on our website for assistance.
Yes, your Ticket.IT account keeps a history of all your past ticket purchases.
Yes, some events offer group booking discounts. Check the event page for details.